SiriusXM Satellite Radio Complaints and Reviews

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SiriusXM Satellite Radio
Main address: P.O. Box 33174 48232 Detroit MI
1-866-528-7474, 212 584-5353,
  • 278+13 mobile complaints
  • $21.6K claimed losses
  • $74 average
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  • 36 minutes ago
  • Television/ Radio
  • 3

Husband renewed subscription, then it was cancelled after he paid. The customer service call center kept telling him he has a 2014 Ford truck and he said, no, he has a 2013. The call center (probably in India) had 3 representatives with poor English diction. He said to cancel the whole thing as he was tired of dealing with them. Too bad as we really like the product but the support stinks. No... Read more

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escape, channel 69, is playing only Barbra Streisand. she's great but it's terribly boring month after month to listen only to Barbara. I keep paying for escape channel 69 that's a reason I pay this bill please restore the original programming Add comment

     

  • 1 day ago
  • Television/ Radio
  • Brookline, Massachusetts
  • Harassing Phone Calls
  • 8

September 20, 2014 RE: Sirius Radio, I keep receiving calls from: 586-200-0167. My husband looked up the number and said it belonged to Sirius Radio, Roseville, MI. I Sirius and the sales associate couldn't find my name or my husband's name in their system. We haven't recently purchased a car with trial service from Sirius so she couldn't figure out why we are receiving these calls. She... Read more

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  • Sep 19
  • Television/ Radio
  • Fort Lauderdale, Florida
  • Radio Activation
  • 10

If you're on this site, you've had an "experience" with SiriusXM. The worst Customer Care equal to Comcast. My 90 day trial expired Aug. 30th. I did not renew, they wanted too much $$. Today they called with a great 6 month offer. I accepted the offer. However, they have not been able to activate the radio. After 6 phone calls, half way around the world to Manila, NO Resolve. There were several... Read more

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  • Sep 16
  • Television/ Radio
  • Bait And Switch
  • 1
  • 1
  • 29

My 6 month contract was expiring so I called to cancel my account before it automatically renew at triple the price I was paying. I tried to do this on live chat but was told they cannot do anything but refer me to call. so I called to end this mess, after being on hold for several mins I was connected to a call center half way around the world. The CSR was very understanding when I told her I... Read more

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  • Sep 14
  • Television/ Radio
  • Manhattan, New York
  • Classical Channels
  • 1
  • 1
  • 13

i'll just add another Voice to the chorus. I paid for XM because they had 2 commercial free Classical Channels. I drive alone a lot and really enjoyed the pops format. I hated December when they did Holidays Pops but hung in there for the rest of the year. Certainly considering dropping my subscription. In NY I can always listen to WQXR on FM for free for Symphony Hall style programming. As... Read more

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  • Sep 07
  • Television/ Radio
  • Pinon Hills, California
  • Channel Cancellation
  • 24

Entertainment has been lacking for a long time. Channel 75 was perfect during my long commutes and was like a journey all its own including such a colorful breath of fresh air in music and style. With all the other stuff available with no end, you would think Pops Channel 75 would be in vogue without question. Classical Pops is that last outpost in the light side of classical. Let's bring it... Read more

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  • Sep 02
  • Television/ Radio
  • Classic Pops
  • 25

SiriusXM has an unlimited number of rock channels it could experiment with, but the company chose earlier this year to temporarily cancel "Forties on 4," the only channel of its type, for several months. That left Big Band fans without the programming that in many cases attracted them to subscribe. Now Classic Pops has disappeared. Subscribers who appreciate classical music had only two classical... Read more

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  • Aug 31
  • Television/ Radio
  • Channel
  • 10

I just switched off Sirius Symphony Hall channel 76 because they're playing the entire West Side Story soundtrack. That's not exactly what I have in mind when I think "classical." If this becomes a routine I'm canceling. There seems to be less and less in the way of real classical radio programming and more and more of a "dumbing down" of selections. You hardly ever hear longer Bach pieces. ... Read more

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Sirius has the worst customer in the world. They should have Amazon train them on how to deal with customers. I'll never use their Service again. Add comment

 
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