2.2
  • Radio Service2 votes
  • Good sound1 votes
  • Unauthorized Charges1 votes
  • Bad Product Support1 votes
  • Cancellation of channel 751 votes
Is this your company?
Please check our
business solutions

It seems as though every time Sirius has their freebie week, my radio needs to be refreshed. Like other posters, I've had the same problems with being routed to foreign call centers. Really sick of that. Add comment

  • Dec 04
  • Television/ Radio
  • Santa Barbara, California
  • Agent
  • 35
  • REVIEW RATING 4/5

I have spent over two hours on the phone with Sirius both with an offshore agent (German in Honduras), then with his supervisor Ellen (ID 2313AD). I finally insisted on being transferred to someone in the United States and rather than doing that they told me to kiss off (not their words) and send a letter to "customer service. Checking the address on Google I proceeded to call the New York office... Read more

Was this review helpful? 0 0

I cannot write a full account of my experience as I will become newly aggravated. This is the worst company ever. It took me two and one half hours to cancel my subscription today after I was automatically charged 110 dollars more than the previous year. Horrible customer service, bait and switch policies, and much more. Add comment

  • Dec 02
  • Television/ Radio
  • Palm Bay, Florida
  • Subscription Renewal
  • 33
  • REVIEW RATING 3/5

Account # 1-5972408591 & 1-5972408576: I have not renewed my subscriptions & do not want to. I have returned bills with "cancel" on them, but continue to get bills for services I did not agree to. In the past, I have spoken with representatives & advised them that I no longer wanted to be automatically billed & want to approve rates & extensions of subscriptions. If you... Read more

Was this review helpful? 0 0

  • Dec 01
  • Television/ Radio
  • Burlington, Ontario
  • Automatic Renewal
  • 21
  • REVIEW RATING 4/5

2 years ago I joined because it was good. I paid by credit card. 2 years later to my surprise they automatically renewed and took $550 out of my credit card without informing me first! Getting in touch with them is another problem. It is almost impossible to get through to them. I tried the chat... and after waiting 10 mins, the person i was chatting to said that he cannot process cancellation.... Read more

Was this review helpful? 0 0

  • Nov 25
  • Television/ Radio
  • Halifax, Nova Scotia
  • Channel 75
  • 13
  • REVIEW RATING 4/5

Sirius XM radio removed Channel 75, the best of only two classical channels (not counting Ch. 64 - opera). The only reason I subscribed to XM on my two cars was for Ch.s 75 and 76. Now that the best of them is gone, I will NOT renew my subscription when it expires next month. It makes no sense to continue it as an on-ine channel, but not broadcast it so it can be heard on XM radio. It would... Read more

Was this review helpful? 1 0

  • Nov 19
  • Television/ Radio
  • Camp Hill, Pennsylvania
  • Satellite Radio
  • 46
  • REVIEW RATING 4/5

I had a 1 year trial when I bought my car. I thought it was OK but not great so I didn't renew it. I thought I might give it another try during their promotional offer through December 2014 so I logged on and signed up. When I dialed in to activate in my car, they said my radio was incompatible. really? All my radios still work and they are older than my car. My Pandora still works and it... Read more

Was this review helpful? 1 1

  • Oct 28
  • Television/ Radio
  • Satellite Radio
  • 1
  • 1
  • 82
  • REVIEW RATING 5/5

I receive a letter in the mail stating that siriusxm is trying to take my payment out and that there seems to be a problem with the credit card that I have on file. In this letter it gives me an acct# and radio#, when I call in to update my information I get a gentlemen, I explained my problem and give him the acct# that I have in front of me on a letter that they have sent to me...he tells me... Read more

Was this review helpful? 0 0

  • Oct 14
  • Television/ Radio
  • Auto Renewal Charge
  • 123
  • REVIEW RATING 4/5

For my wife's car I pre paid a 1 year subscription to Sirius XM. Just prior to the 1 year anniversary my credit card was charged for auto renewal, when I found this on my credit card statement I called to decline this service. The CSR said it was too late, I had not followed contract and did not cancel in writing prior to renewal date, I owed fees and penalties. Never mind the fact the card they... Read more

Was this review helpful? 0 0

Ch 69 was my mother's favorite channel. Why did you decide to turn it into a just Barbra Streisand radio? Bad decision. She will be canceling her subscription. Just a heads up. Add comment

More results for "siriusxm satellite radio"

Categories Results

 
×
You are reading about SiriusXM Satellite Radio.
Filing a new complaint about
×