2.4
  • Radio Service6 votes
  • Good sound3 votes
  • Hassle of service cancellation4 votes
  • Sales Tactics2 votes
  • Horrible customer service2 votes
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  • Feb 23
  • Television/ Radio
  • Hudson, Florida
  • Satalite Radio
  • 201
  • REVIEW RATING 5/5

I was sitting at my desk and doing my monthly bills and I noticed a bill from Sirius Radio was due on the 15th well I due my bills on the 3rd as per I been doing for 45 Years, I called them to cancel service because 43.00 to have the service is to much money to start with so I canceled out period, Well the girls say look for the 9.95 am month I can give a free radio for you car and home I stated... Read more

Was this review helpful? 2 0

Recd email for free listening 2 weeks beginning feb 4-2014. Just turn on inactive radio for free trial. So I did and nothing. I call 800 # and talk to someone I can't understand. So it feels like false advertising. Sirius can forget me being interested in returning. I loved the radio but cannot stand their customer relations Add comment

  • Feb 03
  • Television/ Radio
  • Automatic Service Renewal
  • 2
  • 2
  • 70
  • REVIEW RATING 4/5

Reading some of these reviews, it seems a lot of the problem is that subscribers don't understand that ALL Sirius accounts come with automatic renewals unless you call them to cancel. (Yes, it sucks, but they are upfront about it). You have to stay aware of your renewal date and deal with it before it comes up and you get charged automatically. I received snail mail notification that my renewal... Read more

Was this review helpful? 1 1

  • Feb 02
  • Television/ Radio
  • Youngstown, Ohio
  • Service Termination
  • 43
  • REVIEW RATING 4/5

Last summer we became tired of all of the constant calls from Sirius. We told them to cancel our service. At that time we had a twenty-four dollar credit. Now we have been turned into a collection agency because we OWE THEM ninety dollars. Explain to me how you go from a credit on your account to owing money. This is more than a hundred dollar difference! You call the company and you get a run... Read more

Was this review helpful? 1 1

  • Jan 29
  • Television/ Radio
  • Credit Card Information
  • 37
  • REVIEW RATING 3/5

What is up with support for Sirius. A year ago I was talking to a very pleasant southern lady for assistance. Now I am talking to people I can barely understand. Not to mention I get pushy, bordering on harassment calls from these same people to update my CC information. Really, really annoying, all this because I had a replacement credit card and the number Sirius had was wrong. I started to... Read more

Was this review helpful? 0 0

  • Jan 25
  • Television/ Radio
  • Cancellation Policy
  • 48
  • REVIEW RATING 4/5

I called in De. to cancel service, spoke with one person.Received another notice in early Jan. Called again, spoke to ONE person, no problem, I am canceled. Another bill showed up yesterday. I called again, spoke with a person, THEN transfered to a SECOND person who actually canceled the service! Now they claim no call was received in DEC. and I owe for the month of Jan. This is either gross... Read more

Was this review helpful? 0 0

I've been with seris radio for 6 years. I had to replace the auto kit antenna 5 times and the complete car kit twice. The antenna connectors must be a bad design or made of cheep materals. Add comment

  • Jan 24
  • Television/ Radio
  • Kamloops, British Columbia
  • Radio Activation
  • 20
  • REVIEW RATING 3/5

Previously we had Sirius. New radios only accept XM for builtin units. Took 2 hours on phone to activate new units. Was bounce around from Sirius operators to XM operators, and even a SiriusXM operator, none had access to the other acounts. The actual coverage of XM is much poorer in Canada than Sirius. Had to cancel out Sirius account and activate a new SiriusXM account. Somehow they also... Read more

Was this review helpful? 0 0

  • Jan 24
  • Television/ Radio
  • Fredericksburg, Virginia
  • Service Cancellation
  • 40
  • REVIEW RATING 3/5

Tried to cancel service on a car that I traded in yesterday, the same day that I received notice from my credit card company that SiriusXM had just hit my credit card for $193.00. They don't send out an invoice by email - only by USPS it you pay an extra $2.00. I spent 47 minutes of cell time trying to cancel the service and obtain a refund. After 1 *** and his manager at Listener Care, I... Read more

Was this review helpful? 0 0

I've had seris radio for 6 years. I.ve gone thru 5 auto antennas and 2 new auto sets because the connectting plugs for the antenna to the base go bad. Bad design or cheep materals. Add comment

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